ABOUT TRACKING

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Find out where your parcel is

Simply enter your parcel reference number above and hit track to find out where your parcel is.

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Re-Arrange a Delivery

Get the Parcel You Missed Redelivered
If we missed you when we tried to deliver your parcel, you can schedule redelivery

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Schedule Your Pick-Up and Delivery Time

Depending on the service that has been purchased by the sender and if you are having a busy schedule and want the convenience of selecting a specific

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Friday Delivery

You can also have your parcels delivered on a Friday with Time Express.

If you wish to have your parcel delivered on a Friday

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Same Day Delivery

Do You Offer a Same Day Courier Collection Service?

We certainly do, but you’ve got to be snappy about it!

Are you an E-commerce company looking to deliver an Online orders on the same day? Or simply a business or consumer looking to deliver an urgent parcel same day?

NEED A LITTLE MORE HELP?

How do I Track my parcel?

I’m expecting a delivery, how can I track its status?

You can track your parcel on our site. You’ll need your parcel number. It’s really easy!
Just enter your details here: Track and off you go.

Why is there no tracking against my parcel?

This could be down to a few things…

If you have just ordered your goods it may take a short time for the parcel information to update on our systems. If you have had your parcel number for more than a day and there is no tracking information, please contact the sender to verify the number is correct and that the parcel has been passed over to Time Express.

There has been no tracking update for several days, what should I do?

If there has been no update for a couple of days and it has gone beyond the expected delivery date, please use the webchat facility and an advisor will be able to help you.

Will I be notified of any planned delays to routes?

We will notify you by email if we are aware of any bad weather or road closures that will affect your collections or deliveries. Please speak to your account manager however if you have any individual queries.